Position : Office Assistant & Receptionist.
Department : YSSW Resource & Development Center.
Location : 521(B). 3rd Floor, Shwe Gone Plaza, Shwe Gone Daing Road, Bahan Township, Yangon, Myanmar.
Google Map :https://maps.app.goo.gl/qZxChYs9KXtSEoZv6?g_st=ic
Office Phone : +95 9798501975
Reports to : Direct Supervisor (Office Manager)
1. Our Background
The Yangon School of Social Work (YSSW) is Myanmar’s pioneering online private institution dedicated to social work education, capacity development, and the professionalization of the social work sector. Established in September 2021, YSSW responds to the growing need for ethical, competent, and practice-ready social workers across the country.
YSSW offers a one-year Diploma in Social Work, including 200 hours of supervised field practicum, alongside short-term training programs, project-based learning, community-based trauma healing sessions, social work consultancy services, and design thinking for life coaching. Our programs strengthen both academic and practical competencies, equipping learners to address Myanmar’s evolving social challenges. Guided by a market systems development approach, YSSW goes beyond education delivery to generate practice-informed research, conduct social work trends analysis, and provide direction mapping that informs curriculum development, capacity building, and sector priorities. We actively share knowledge through digital platforms and learning communities, contributing to collective learning across the social service sector. More than an educational institution, YSSW is a platform of hope, committed to affordable, high-quality education and scholarships so learners from all backgrounds can become capable social change agents. Through internships, alumni networks, and partnerships with organizations, we support learners’ transition from education to practice and long-term professional pathways.
Even in times of deep uncertainty, YSSW prepares its students to be ready for the dawn—working with integrity, compassion, and professionalism to build a more just and resilient society.
2. Position Overview
We are seeking a reliable, organized, and proactive Office Staff member to support the daily administrative operations of our YSSW Resource and Development Center. The ideal candidate will be the first point of contact for customers, students and visitors, providing excellent customer service and ensuring smooth office functioning.
3. Key Responsibilities
3.1 Front Desk & Reception Duties:
- Greet visitors, students, and faculty professionally with excellent service.
- Answer and direct phone calls during office hours.
- Checking Facebook and LinkedIn page message box and reply inquires.
- Manage check in and check out activities of visitors.
- Direct a cleaning staff to tidy the office.
3.2 Administrative Support:
- Prepare and submit a weekly activity report with a time sheet to the Office Manager.
- Update notice board (every Monday of the week/ weekly basis)
- Prepare office documents & reports.
- Support scheduling of meetings, appointments, and room bookings.
3.3 Communication & Coordination:
- Provide logistical support to the Office Manager and Communication Officer.
- Provide assistance in running events, workshops, and meetings on a weekly basis, collaborating with the YSSW Team.
- Assist the Office Manager with preparing promotional materials, and social media coordination with other team members.
3.4 Office Operations:
- Monitor and maintain office supplies inventory.
- Assist with basic financial tasks (receipts, petty cash management)
- Ensure office equipment is functional and report maintenance needs.
- Follow office procedures and compliance requirements
- 3.5 Student Support Services:
- Provide basic information to prospective and current students.
- Assist with student registration processes as needed.
- Help coordinate student-related administrative tasks.
4. Qualifications and Requirements
4.1 Education:
- Minimum High School certificate or Any Bachelor Degree Holder
- Diploma in Office Management or related field preferred
4.2 Experience:
- 1-2 years of office administration experience preferred
- Fresh graduates with relevant skills are encouraged to apply
- Experience in educational institutions is a plus
4.3 Skills and Competencies:
- Basic literacy in Microsoft Office (Google related tools, Zoom, Word, Excel, PowerPoint)
- Good written and verbal communication skills in Burmese and English
- Strong organizational and time management abilities
- Excellent interpersonal and customer service skills
- Attention to detail and accuracy
- Ability to handle multiple tasks efficiently
- Basic understanding of office equipment operation
4.4 Personal Attributes:
- Professional appearance and demeanor
- Teachable, helpful, and service-oriented attitude
- Trustworthy, and Reliable
- Team player with positive work ethic
- Interest in social work and office management.
5. Compensation and Benefits
5.1 Salary Structure:
- Probation period(3 months): 200,000 MMK per month
- Upon successful completion of probation period: 250,000 MMK per month
5.2 Leave and Absence Policy:
- Probation Period : Only sick/ medical leave entitlement.
- Annual Leave : 10 working days per year (after probation period)
- Casual Leave : 7 days per year.
- Medical Leave : 1 week per year with a medical record.
- Emergency Leave : Up to 3 days per year (with 1 day prior notice when possible)
- Leave without pay : 1 week per year.
- Public Holidays : In order to YSSW’s holiday schedule. (10 days)
- Leave Application : All leaves require prior approval (except emergencies) by the Office Manager.
Note; Notice of Resignation
Employees who wish to resign are required to provide at least one (1) month prior written notice to the organization.
5.3 Additional Benefits:
- Opportunities for professional development and training.
- Opportunity to build a strong network within the youth & social work education sector.
- Monthly Communication Fees 20,000 MMK per month.
6. Working Conditions
- Full-time position (Saturday to Thursday: 6 days a week from 9:00 AM - 4:00 PM)
- For any required online workdays or approved external errands (e.g., urgent purchases), the daily working hours will be adjusted to 8 hours.
- Probation period : 3 months
- Initial contract term: 9 months.
- Office environment with standard working conditions
- Occasional overtime may be required during event days.
7. How to Apply
Please submit your Updated CV or resume with complete contact details of two referees (Name, Position, Organization, Email, Phone Number) and a cover letter which mentions concrete facts of reasons to hire you for this position. Applications may be submitted in person at our office address or by email to office@yssw.org not later than January 20th, 2026. (5:00 PM, Myanmar Time). It is important to clearly mention the position you would like to apply in the email subject.
Note: *Only shortlisted candidates will be contacted! *
Remark: Yangon School of Social Work is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. There shall be no discrimination in any privileges based on gender, race, color, religion, national origin, or age.
